Branch Market Leader

Horizon Bank Texas • Holland, TX

3d • Onsite

About The Position

This role serves as a leader of leaders—partnering with Branch Operations Officers and branch teams to create alignment, support execution, and deliver exceptional customer and employee experiences. You’ll help connect strategy to day-to-day operations while building relationships across the Bank and within the communities we serve. The Branch Market Leader is a collaborative, visible, and adaptable leader who enjoys developing others, solving problems, and helping teams navigate growth and change. This is an in-person leadership role based in Central Texas.

Requirements

• Bachelor’s degree or equivalent leadership experience.
• 5+ years of leadership experience in branch banking, retail banking operations, financial services, or a similar customer-focused environment.
• Experience leading teams and developing employees through coaching, accountability, and feedback.
• Demonstrated ability to influence outcomes and build relationships across teams.
• Strong verbal and written communication skills
• Ability to manage multiple priorities and navigate change effectively.
• Proven organizational and execution skills with attention to detail.
• Ability to travel throughout the Central Texas market as needed.

Nice To Haves

• Experience leading leaders or supporting multiple locations.
• Experience with branch operations, retail banking strategy, or market leadership.
• Community involvement, networking, or business development experience.
• Experience supporting growth initiatives, expansion efforts, or organizational change.
• Demonstrated ability to create consistency while empowering local decision-making.

Responsibilities

• Lead, coach, and support Branch Operations Officers across the Central Texas market.
• Develop leaders by providing feedback, guidance, and growth opportunities.
• Create alignment and consistency while empowering local decision-making.
• Reinforce accountability while fostering a positive and engaging team culture.
• Support succession planning and leadership development efforts.
• Partner with branch teams to drive operational excellence and exceptional customer experiences.
• Support execution of market initiatives and new branch readiness activities.
• Monitor performance trends and identify opportunities for improvement.
• Help ensure operational consistency across locations.
• Partner with internal teams to remove obstacles and improve execution.
• Represent Horizon in local communities and help strengthen market presence.
• Build and maintain relationships internally and externally.
• Support efforts to introduce Horizon into new and growing markets.
• Partner across departments to identify opportunities that strengthen customer relationships.
• Translate priorities into action and support teams through periods of growth and change.
• Influence outcomes through relationships, communication, and trust.
• Balance operational priorities while maintaining flexibility and perspective.
• Help create connection across branches and teams.
• Other duties as assigned and/or taken on.

Benefits

• Health coverage options including Medical, Dental, and Vision
• Wellness Program that incentivizes you with premium cost savings
• Employee Assistance Program to help you with life’s challenges
• Basic Group term Life and AD&D to protect you and your family
• The opportunity to become a shareholder of the Bank through our 401k Retirement Plan
• Discounts on Pet Insurance
• Time off policies meant to support your work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior