Branch Manager - Rockland

Maine State Credit UnionRockland, ME
Onsite

About The Position

We’re looking for an experienced and motivated Branch Manager to guide our Rockland location where member service, operational excellence, and strategic growth come together. This role is for a relationship-driven leader with a passion for financial wellness and community impact.

Requirements

  • Proven leadership experience within a financial services or customer-focused environment, with a strong record of coaching teams to high performance.
  • Expertise in people and performance management, including developing talent, fostering collaboration, and driving accountability.
  • Solid business and financial acumen, with the ability to meet branch goals in areas such as member growth, deposit and loan production, service delivery, and operational excellence.
  • Strong communication, judgment, and problem-solving skills, enabling you to make sound decisions that support members, team members, and the credit union’s mission.

Responsibilities

  • Coach, motivate, and elevate a group of talented professionals to achieve outstanding results.
  • Build meaningful relationships, promote financial education, and ensure every interaction reflects the credit union’s commitment to people over profits.
  • Streamline processes, uphold compliance, and use data insights to keep the branch running efficiently and effectively.
  • Represent the credit union at local events, foster business partnerships, and promote our mission of supporting member financial well-being.

Benefits

  • Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
  • HSA – generous employer contribution
  • Employer funded HRA
  • Employer-subsidized Dental and Vision Insurance
  • 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
  • Accident Insurance
  • Competitive wages, and annual evaluations with compensation adjustments
  • Generous 401(k) employer match, plus annual discretionary contribution
  • Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
  • Education reimbursement - up to $5,000 annually for undergraduate
  • Opportunities to volunteer in our local communities
  • 100% Employer Paid EAP which includes 6 free mental health sessions
  • Wellness Reimbursement of up to $150
  • Free coffee, tea, and hot chocolate and an abundance of food!
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