Southeast Branch Manager (Manager 1) - Long Term Services & Support

Multnomah County•Portland, OR

3d•Onsite

About The Position

Aging, Disability and Veteran Services (ADVSD) is seeking an experienced individual to serve as a Branch Manager (job profile: Manager 1) within their Long Term Services and Support program. This leadership position involves working with supervisory and direct staff to achieve the ADVSD mission and promote its values. The Branch Manager and their team are responsible for directing the implementation of the LTSS program in a specific geographic area, ensuring adherence to Federal, State, and County rules, policies, and protocols. Key responsibilities include overseeing building, budget, personnel, and quality management, as well as program operations. The Branch Manager also represents the ADVSD Division in interactions with local advocacy groups, partners, and the public. The role requires the highest level of professional ethics, visibility, accessibility, and approachability to staff, providers, clients, and the community. Collaboration with staff and stakeholders is essential for problem-solving and service improvement. The eligible list generated from this recruitment may be used for future assignments of various types (regular, limited duration, temporary, on-call, full or part-time) within the department.

Requirements

Bachelor's degree (Equivalent training and practical experience may substitute for the educational requirement)
Three (3) years of increasingly responsible and major program experience in the field of human services, including leading and supervising Aging and Disability programs and staff.
Must pass a criminal background check

Nice To Haves

Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
Advanced knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity
Advance understanding of the needs of aging adults, individuals with disabilities and veterans
Advanced knowledge of laws and policy related to the administration of Federal and State financial, medical and long-term care benefit programs for aging adults and individuals impacted by disabilities
Advanced knowledge of the Federal, State and Local organizational network that leads, coordinates and provides equitable delivery of services for veterans, aging adults, and individuals impacted by disabilities
Advanced knowledge of Medicare and Medicaid programs
Experience managing and leading in a union environment and developing a collaborative and inclusive relationship with union members and representatives.
Ability to successfully complete duties and assignments that are complex, difficult and varied
Ability to collaborate, build relationships and lead a team to achieve positive work outcomes
Experience using a participatory management style to promote teamwork and a "learning" work environment for employees.
Ability to build effective partnerships with internal and external colleagues who have distinct charters, missions and goals
Appreciation of change, creativity, innovation, and continuous quality improvement

Responsibilities

Directing the implementation of the LTSS program within a specified geographic area.
Ensuring programs are administered and delivered within established Federal, State and County rules, policies and protocols.
Overseeing building, budget, personnel and quality management, as well as program operations.
Representing the Aging, Disability and Veterans Services Division with local advocacy groups, partners and the general public.
Conducting duties with the highest level of professional ethics.
Being visible, accessible, and approachable to staff, providers, clients and other members of the community.
Working collaboratively with staff and stakeholders in resolving problems and improving client services.