Branch Manager

Southern Michigan Bank & Trust • Union City, MI

26d

About The Position

SUMMARY:
The Branch Manager is responsible for promoting and supporting the strategic plan and mission of Southern Michigan Bank & Trust. This role guides a high-performing branch team toward continued success, providing exceptional customer service while developing and retaining customer relationships. The Branch Manager oversees all branch operations, ensures compliance with bank policies and regulations, maintains a profitable and efficient office, and provides ongoing training, guidance, and communication to staff.

Requirements

• Bachelor’s degree preferred, or equivalent combination of education and experience.
• 3-5 years of banking experience is preferred, including staff leadership responsibilities.
• Leadership and branch operations experience preferred.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Responsibilities

• Provide daily leadership and oversight for all branch operational functions
• Manage branch profitability, growth, and performance metrics, including the retention and expansion of deposits, appropriate budgeting, and development of customer relationships
• Lead, coach, and develop branch employees to achieve service, sales, and operational excellence
• Analyze local market trends and identify current and prospective sales opportunities to drive branch growth
• Promptly address employee performance needs and customer satisfaction issues, ensuring quality service standards are maintained
• Ensure strict adherence to bank policies, regulatory requirements, security procedures, and risk mitigation practices
• Build and maintain strong relationships with customers, businesses, and community partners to enhance the bank’s presence
• Engage in community involvement and business development activities to expand branch visibility and generate new opportunities
• Manage multiple priorities in fast paced environment while maintaining confidentiality and protecting the bank’s interest

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees