Branch Manager Studio City/San Fernando Valley CA, Area, Assistant Vice President

Citi • Los Angeles, CA

2d • $76,480 - $114,720 • Onsite

About The Position

The Branch Manager SAFE Act is an intermediate management-level position responsible for providing leadership and direction to a team to grow sales and the client base in coordination with the consumer sales team. The role focuses on growing sales, building customer loyalty, and recommending business strategies or initiatives. It may also involve managing activities by external organizations and directly managing individuals and sales teams.

The position oversees branch sales, service, controls, human resources, planning, budgeting, performance, compliance, and risk management. The manager leads staff recruitment and onboarding, clarifies priorities and expectations, and supports employee training and career development. Other job-related duties may be assigned as required.

Requirements

• 5–8 years of relevant experience.
• Proven experience managing teams.
• Clear and concise written and verbal communication skills.
• Analytic skills.
• Bachelor's degree/university degree or equivalent experience.

Nice To Haves

• Previous experience in banking or the financial industry.

Responsibilities

• Administer branch sales, service, control, and human resources management.
• Manage staff to clarify work priorities and activities and maintain high levels of customer service.
• Execute planning and budgeting activities to meet annual branch goals.
• Conduct daily huddles and communicate company goals, business strategies, initiatives, and expectations to staff.
• Monitor performance against branch metrics and ensure action plans are in place to enhance customer satisfaction.
• Oversee branch controls and compliance to manage risk and support positive internal audit ratings.
• Identify training needs and career progression opportunities, partner with staff on professional development plans, and perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions, and terminations.
• Lead recruitment and selection for branch sales and operations roles, and oversee onboarding.
• Assess business risks with consideration for the firm's reputation and the safeguarding of Citi, its clients, and assets; drive compliance with applicable laws, rules, and regulations; adhere to policy and ethical standards; and transparently escalate, manage, and report control issues.
• Supervise others effectively and hold accountable those who fail to maintain required standards.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation and sick leave.
• Paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager