Branch Manager - Las Vegas West, Las Vegas, Nevada
About The Position
The Branch Manager leads and manages all aspects of a Chase branch, including deposit and investment growth, operations, and team development. The role delivers attentive, welcoming service to clients and employees, represents Chase’s brand and culture, and helps connect clients with banking solutions, financial technology, and specialized expertise. The manager sets the branch’s vision and culture, develops a high-performing team through coaching and feedback, and builds relationships with local businesses and the community. The role also maintains a strong risk and control environment by exercising sound judgment, acting with integrity, and following policies and procedures. Successful completion of the Branch Manager Training Program is required before placement. Travel may be required for in-person training and meetings, including some out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent upon meeting those requirements, including registration and timely annual renewal and updates.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
- Successful completion of the Branch Manager Training Program before placement.
- Meet applicable Dodd-Frank/Truth in Lending Act qualification requirements and SAFE Act requirements, including NMLS registration.
- Demonstrated ability to coach and empower employees, manage competing priorities, make decisions in a fast-paced and changing environment, maintain operational integrity, and connect teams and clients with technology.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Set a clear vision for the branch and model Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies and deliver branch goals for deposit and investment growth.
- Understand and meet clients’ needs to build lasting relationships and trust.
- Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
- Encourage ongoing team learning and development.
- Build relationships with local businesses and engage with the community.
- Maintain a strong risk and control environment, using sound judgment and integrity while protecting clients and the company and following policies and procedures.
- Complete the Branch Manager Training Program before placement as a Branch Manager.
- Travel as required for in-person training and meetings, which may include out-of-state travel.
- Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) as required, and complete required annual renewals and updates.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
