Branch Manager

ServiceMaster Restore 7383 - Salem•Salem, OR

37d•$90,000 - $120,000•Onsite

About The Position

Lead the whole branch, not just a piece of it. Most "branch manager" jobs are middle management with a fancier title. This one isn't. You'll lead the full operation of an established disaster restoration branch — mitigation and reconstruction, roughly 55/45 — with real authority over hiring, scheduling, estimating standards, and how we show up for customers on the worst day of their lives. We're looking for a proven operator: someone who can run emergency response and a construction backlog at the same time, build a team that stays, and keep our reputation with carriers, agents, and customers exactly where it belongs.

Requirements

5+ years in restoration or insurance repair
At least 3 years running a branch, division, or team of your own
Know Xactimate
Know what a TPA scorecard is
Experience fighting (politely) with a carrier over a supplement
Ability to read a WIP report and immediately identify issues
Experience hiring, training, and retaining technicians
Comfortable being the point person during a CAT event at any hour

Nice To Haves

If you don't have the industry experience, tell us why you would excel at this position. We are always looking for great team members.

Responsibilities

Lead day-to-day operations across both divisions — mitigation and reconstruction — with full accountability for how the branch performs
Lead a team of 40–50: mitigation techs, PMs, estimators, and office staff — and build the managers underneath you
Keep our 24/7 emergency response sharp and our mitigation files closed in 30 days
Run a reconstruction backlog with real WIP discipline — no jobs dying at 90% complete
Own the relationships that feed the branch: adjusters, agents, plumbers, property managers, TPA programs
Set the standard on safety, documentation, and estimating integrity — we win by doing it right, not by padding scopes