Branch Manager

Rosedale Bank • Pasadena, MD

7d • Hybrid

About The Position

Rosedale Bank is seeking an experienced retail banking leader to oversee the daily success of one of our community-focused branches. This role is ideal for a banking professional with a proven background in branch operations, relationship banking, and team leadership who is passionate about developing employees, deepening customer relationships, and driving branch performance. As Branch Manager, you'll combine hands-on banking expertise with people leadership to create exceptional customer experiences, ensure operational excellence, foster a relationship-focused sales culture, and support the growth of both your team and your branch. If you have a track record of leading successful teams, building customer relationships, and achieving results in a retail banking environment, we'd love to learn more about you.

Requirements

• High school diploma or equivalent required; college coursework preferred.
• Minimum five (5) years of retail banking experience and three (3) years of management experience.
• Proven success leading and developing teams while achieving business and service goals.
• Strong knowledge of retail banking products, operations, compliance requirements, and customer relationship management.
• Excellent communication, customer service, sales, problem-solving, and organizational skills.
• Proficiency with banking systems and Microsoft Office applications.
• Flexibility to work evenings, weekends, and at other branch locations as needed.

Responsibilities

• Lead, coach, and develop branch employees to create a high-performing, customer-focused team.
• Drive branch growth by building customer relationships, identifying financial needs, generating referrals, and supporting business development efforts.
• Deliver exceptional customer experiences while ensuring timely, accurate, and personalized service.
• Oversee branch operations, including compliance, security, audit controls, cash management, and adherence to bank policies and procedures.
• Serve as a retail banking expert, supporting customers and employees with deposit products, account services, and banking solutions.
• Represent Rosedale Bank in the community and build relationships that strengthen the branch and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED