Branch Manager Lake Norman District

Wells Fargo Bank•Mooresville, NC

4d•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for Branch Manager roles in the National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity, build an engaged and accountable culture, and identify customer financial needs and recommend suitable Wells Fargo solutions. It balances business growth with operational risk management to protect customers, employees, and the company. New hires participate in the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical experience in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. During training, the role is an interim, nonexempt position. Branch assignment depends on business needs and availability. Current Wells Fargo Branch Managers are not required to complete the program. The position may be assigned to one of the listed locations in the Lake Norman District and surrounding areas in North Carolina. The role requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background.
The position is not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments; ability to identify complex financial needs and build relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending colleagues to coordinate customer experiences and deepen relationships.
Educate customers about and demonstrate digital banking options.
Use reporting and employee observations to identify team strengths and opportunities, and take action to improve performance, expand primary bank relationships, and increase wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.