Branch Manager Lake Norman District

Wells Fargo•Mooresville, NC

6d•Onsite

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable culture, uncovers customers’ financial needs, and recommends Wells Fargo solutions while balancing growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides a structured transition through mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role. Employees already serving as Wells Fargo Branch Managers are not required to complete the program. The position may be assigned to one of the listed locations in the Lake Norman district, subject to availability. The schedule includes Saturdays, and travel within the assigned geography may be required up to 50% of the time during the first six months and before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. Visa sponsorship is not available.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
This position is not eligible for Visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Demonstrated success managing and coaching across affluent, high net worth, and business customer segments, identifying complex financial needs, and building strong customer, internal partner, and community stakeholder relationships.
Ability to lead teams in influencing and educating customers about technology and communicating the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and hire, retain, coach, and develop a high-performing team while managing performance to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions that support customer value and business outcomes.
Use branch manager routines, observation, feedback, and follow-up to build individual capability, confidence, and productivity, holding the team accountable for behaviors and outcomes aligned with Wells Fargo priorities.
Partner with internal sales partners in Wealth & Investment Management, Business Banking, and Home Lending to deliver coordinated customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance, expand primary bank relationships, and grow wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Fulfill applicable risk and compliance obligations, follow Wells Fargo policies and procedures, and escalate and remediate issues in a timely and effective manner.