Branch Manager San Leandro, CA

Cummins • San Leandro, CA

3d • $144,000 - $216,000 • Onsite

About The Position

We are looking for a talented Branch Manager to join our team in Service in San Leandro, CA. In this role, you will make an impact by driving end-to-end business performance, leading and aligning Branch Managers, translating strategy into execution, using data to optimize operations, strengthening customer relationships and satisfaction, improving service quality and operational efficiency, building high-performing teams and leaders, and championing a culture of safety, compliance, and responsibility.

Requirements

• Talented Branch Manager to join our team in Service

Responsibilities

• Drive end-to-end business performance by owning revenue, profitability, cost control, and asset utilization across multiple branches, ensuring delivery against the Annual Operating Plan.
• Lead and align Branch Managers to execute clear priorities across safety, customer service, and financial outcomes, strengthening consistency and accountability across locations.
• Translate strategy into execution by developing and managing marketing, sales, and operating plans that drive sustainable growth within the region or business segment.
• Use data to optimize operations by monitoring balanced scorecards, P&L performance, productivity, and cycle time metrics, and taking timely action to improve results.
• Strengthen customer relationships and satisfaction by actively managing Net Promoter Score (NPS) and customer feedback programs, resolving issues quickly, and expanding partnerships and alliances.
• Improve service quality and operational efficiency by addressing warranty trends, reducing repair cycle times, and ensuring seamless coordination across service, parts, and sales functions.
• Build high-performing teams and leaders by coaching Branch Managers, reinforcing performance expectations, and advancing employee development through structured work plans and IDPs.
• Champion a culture of safety, compliance, and responsibility by ensuring adherence to health, safety, and environmental standards while fostering community and corporate responsibility across all branches.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed