Branch Manager Capital PA District

Wells Fargo•Middletown, PA

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team through disciplined execution, coaching, and performance management while fostering an engaged, accountable culture focused on identifying customer needs and recommending Wells Fargo solutions. The Branch Manager balances growth objectives with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required to transition into a Branch Manager position, except for employees already serving as Branch Managers at Wells Fargo. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, build and retain a high-performing team, establish clear expectations, and manage performance through targeted coaching.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer service and deepen relationships.
Educate customers about digital options and demonstrate ways to make banking easier.
Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model protective behaviors.