Branch Manager
Directions Credit Union•Medina, OH
•Onsite
About The Position
As Branch Manager, you’ll be at the helm of branch operations while inspiring excellence through service, sales, and community connection. Every day, your work will help grow trust, visibility, and long-term success—both for the Credit Union and the communities we support.
Requirements
- Exceptional service skills
- Professionalism
- Adherence to core values
- Strong cash controls
- Operational integrity
- Knowledge of policies and procedures
- Training standards
Responsibilities
- Coach, develop, and motivate branch staff to perform at their best.
- Create a positive, high‑energy, member‑focused team culture.
- Lead by example—modeling exceptional service, professionalism, and our core values.
- Oversee daily branch operations to ensure efficiency, accuracy, and compliance.
- Maintain strong cash controls and operational integrity.
- Ensure policies, procedures, and training standards are followed consistently.
- Build meaningful, long‑term relationships with members.
- Deliver a seamless, welcoming, and solutions‑focused member experience.
- Serve as a visible ambassador for Directions Credit Union.
- Represent the Credit Union at community events, outreach activities, and partnerships.
- Build strong relationships with local businesses, schools, nonprofits, and organizations.
- Collaborate with leadership and marketing to support financial education, community engagement, and brand awareness efforts.
- Inspire your team to get involved and take pride in serving the community.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
