Branch Manager - Greenville, AL

Huntington National Bank•Greenville, AL

5d•Onsite

About The Position

The Branch Manager is responsible for managing the branch and leading its sales, service, and operations. The role includes coaching colleagues on processes, guiding the team toward budgeted production goals, acquiring consumer and business customers, initiating referrals to bank partners, and proactively deepening customer relationships inside and outside the branch. The Branch Manager is also responsible for consistent business development and a calling program. The manager oversees a portfolio of high-value consumer and business customers, leads customer referrals and issue resolution, and uses available tools and technology to identify sales and service opportunities. The role maintains knowledge of products, services, technology, and policies; builds community and business relationships; develops internal partnerships; and oversees recruitment and staffing for the assigned market. The Branch Manager manages branch operations in accordance with operational, security, risk, and regulatory policies and procedures, and understands branch sales, service, operational, and financial performance. Other duties may be assigned. This is an office-based position. Applicants must be authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits. The position is subject to additional background-check requirements, including fingerprints as required by NMLS regulations.

Requirements

High school diploma or GED and at least 1 year in a goal-driven retail sales leadership role, or a bachelor's degree.
Subject to additional background-check requirements, including providing fingerprints as required by NMLS regulations.
Applicants must be currently authorized to work in the United States on a full-time basis.
Ability to understand, drive, and lead branch sales, service, operations, and financial performance within the branch and digital channels.
Acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, and presentation.
Excellent verbal and written communication skills.
Comfort with technology such as mobile services and online banking services.
Knowledge of consumer and business deposit products.
Ability to develop, influence, inspire, and motivate colleagues to increase retention.

Nice To Haves

Bachelor's degree.
Previous management experience.

Responsibilities

Manage a portfolio of high-value consumer and business customers.
Lead customer referrals to other areas of the bank to meet customer needs, deepen relationships, and build internal partnerships under OCR guidelines.
Lead the team in providing excellent customer service and effectively resolving customer issues.
Use available tools and technology to identify and present sales and service opportunities.
Maintain knowledge of, and educate the team about, products, services, technology, and policies.
Maintain active community involvement and develop key business and community relationships.
Develop internal partnerships to drive business in the market area.
Oversee recruitment and hiring to ensure the assigned market is staffed with colleagues suitable for Huntington’s culture.
Secure resources needed to support the team.
Manage branch operations in accordance with operational, security, risk, and regulatory policies and procedures.
Understand branch sales, service, operations, and financial performance.
Lead branch sales, service, operations, and business development, including a consistent calling program and achievement of budgeted production goals.
Acquire new consumer and business customers, initiate referrals to partners, and proactively deepen existing customer relationships inside and outside the branch.
Perform other duties as assigned.