Branch Manager - Prudhoe Bay Alaska

N C Machinery Co.•Prudhoe Bay, AK

13h•Onsite

About The Position

The Branch Manager will provide experienced, hands-on leadership to our Service and Parts employees at our Prudhoe Bay, Alaska location. This position operates on a rotational schedule, working 4 weeks on and 4 weeks off, with transportation and housing provided. The role involves managing branch personnel, promoting products and services, maintaining customer relationships, and driving sales growth in the Parts and Service Department. The manager will coordinate customer calls with the Sales Team, address customer service issues, assign workloads, manage expenses, and ensure timely, efficient, and high-quality service. Understanding budgets, analyzing financial data, and maintaining operational metrics are key. The ability to direct and delegate staff, establish accountability, and work a 7-day work week (including weekends and holidays) with approximately 10-hour days while on rotation is expected.

Requirements

A minimum of five years or more managerial or supervisory experience.
Strong leadership skills with the ability to positively motivate staff.
Required to travel to and from the Prudhoe Bay branch location per rotational schedule.
Ability to work on Microsoft Office products essential.

Responsibilities

Manage branch personnel while promoting our products and services to our valued customers.
Ensure strong relationships are maintained with our Prudhoe Bay customers.
Responsible for meeting sales growth in the Parts and Service Department.
Coordinating customer calls with our Sales Team monthly.
Ensure customer service issues are addressed promptly with a positive outcome.
Assign workloads, manage expense hours, establish clear direction for both your direct staff to ensure timely, efficient, and high-quality service to our customers.
Ability to understand budgets, analyze branch financial data, and maintain operational metrics.
Ability to direct and delegate staff and establish and maintain accountability.

Benefits

401k w/ Company Match and Profit Sharing
Paid Vacation, Holiday & Sick Leave
Premera Blue Cross Medical w/Telehealth & Dental
VSP Vision Insurance
Company Paid Life, AD&D & Disability Insurance
Employee Assistance Program
Quarterly Employee Recognition Cash Program
CAT Products, Rental/Sales Discounts
Credit Union Membership is available
Career Growth Opportunities within a 4th Generation Family-owned Company for over 96 years
Seniority Bonus, starting at 5+ years
Employee Referral Bonus
Provided Housing