About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will complete the Branch Manager Training Program before being considered for placement and must travel as required for in-person training and meetings, which may include out-of-state travel. The position is subject to Dodd Frank and Truth in Lending Act qualification requirements for Loan Originators, including review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates. Employment also requires NMLS registration under the SAFE Act, with continued employment contingent on successful registration after starting and timely annual renewals and updates. The position is also subject to Section 19 of the Federal Deposit Insurance Act and a review of criminal conviction history, including pretrial diversions or program entries.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Complete the Branch Manager Training Program before being considered for placement as a Branch Manager.
  • Meet Dodd Frank and Truth in Lending Act Loan Originator qualification requirements.
  • Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and complete required annual renewals and updates.
  • A felony conviction within the last seven years disqualifies candidates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead the branch team by sharing a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieve branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and cultivate a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
  • Manage all aspects of the branch, including operations.
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