Branch Manager - San Joaquin Market, Sacramento East Market - Lodi/Modesto/Manteca, CA
About The Position
As a Branch Manager in a Chase branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role serves the San Joaquin Market and Sacramento East Market, including Lodi, Modesto, and Manteca, California. You must successfully complete the Branch Manager Training Program before placement and be able to travel as required for in-person training and meetings, potentially out of state. The role requires NMLS registration under the SAFE Act and is subject to Dodd-Frank/Truth in Lending Act and Section 19 of the Federal Deposit Insurance Act requirements. The company offers a competitive total rewards package, with base salary determined by role, experience, skill set, and location. Eligible roles may receive commission-based pay or discretionary incentive compensation. Benefits are eligibility-dependent and include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching. Further details about compensation and benefits are provided during hiring.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
- Proven leadership, coaching, and employee-empowerment skills.
- Ability to organize and manage competing priorities and develop plans for growth.
- Strong decision-making skills in a fast-paced, changing environment.
- Experience maintaining a strong risk and control environment and adhering to policies.
- Ability to influence, educate, and connect team members, partners, and clients with technology.
- Successful completion of the Branch Manager Training Program before placement.
- Ability to travel for in-person training and meetings as required.
- Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and register with or update the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act.
- Employment is contingent on applicable criminal history and other reviews, including the specified Dodd-Frank and Federal Deposit Insurance Act Section 19 checks.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by sharing a clear vision and exemplifying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies to meet branch goals and grow deposits and investments.
- Understand and meet client needs to build lasting relationships and trust.
- Build and cultivate a high-performing team through coaching, feedback, and recognition.
- Encourage ongoing team learning and development.
- Build relationships with local businesses and engage with the community.
- Maintain a strong risk and control environment, use sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
- Complete the Branch Manager Training Program before being considered for placement.
- Travel as required for in-person training and meetings, including possible out-of-state travel.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
