Branch Manager

America First Credit Union • Tucson, AZ

38d • Onsite

About The Position

Responsible for overseeing the administration and development of branch offices. Implements appropriate policies, procedures, and training to ensure efficient and effective branch operations. Ensures that established goals are met. Supervises branch budgets and business performance and promotes optimal and cost-effective operations. Directs and appraises branch staff. Is accountable for branch performance. Holds direct reports accountable for their performance. Implements and influences strategies for a strong sales and service culture. Creates and influences business development. Directs and administers the operations of assigned branch. Ensures that policies and procedures are followed. Maintains communication with Market Manager and Division V.P. Oversees provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Trains, directs, and supervises branch staff.

Requirements

• Understanding of Credit Union's field of membership.
• Thorough knowledge of Credit Union services and products.
• Understanding of related legal and regulatory requirements.
• Ability to complete teller functions, new accounts, and loan processing.
• Understanding of statements and posted entries.
• Experience in leading and managing in diverse and complex environments.
• Experience in managing multiple priorities independently and / or in a team environment to achieve goals.
• Experience in training and developing staff.
• Skilled in developing and maintaining community and business relationships.
• Skilled in responding to requests regarding complex financial information / data.
• Excellent organizational, planning, and time management skills.
• Skilled in exercising initiative and using good judgement to make sound decisions.
• Skilled with interacting with staff, management, vendors, and members diplomatically and tactfully.
• Excellent verbal and written communication skills.
• At least 3 to 4 years of related experience in a financial institution, with a minimum of 2 years supervisory experience.
• Meet Branch Progression training expectations of all positions supervised. To include trainings such as New Manager Training and Preferred way of Selling, but not limited to.
• Notary Public (where required and if eligible by current state law)
• Medallion Certification, where required
• Qualify annually under the S.A.F.E Act (NMLS)
• Strong interpersonal, leadership, and supervisory skills.
• Well organized.
• Attention to detail.
• Ability to maintain an effective and efficient work flow.
• Professional appearance and work ethic.
• Ability to operate related computer applications and business equipment.

Responsibilities

• Assumes responsibility for establishing and maintaining effect, professional business relations with members.
• Effectively supervises Branch staff, ensuring optimal performance.
• Assumes responsibility for maintaining safety and soundness.
• Assumes responsibility for the development and implementation of effective and efficient branch operations.
• Assumes responsibility for ensuring that professional business relations are established and maintained with members, the community, and professional contacts.
• Assumes responsibility for related functions as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed