Branch Manager

Columbia Bank•San Francisco, CA

11d•Onsite

About The Position

Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community. Responsible for attaining established growth goals by developing new relationships and growing existing client relationships. Ensures branch operates efficiently and within operational guidelines at all times. Branch Manager levels I through IV are typically differentiated by the following factors: # of FTE, branch transaction volumes, market deposit volume, complexity of branch, customer differentiation (% business vs. consumer accounts), in addition to the associate's skill set. Leads, manages and coaches associate performance and development while managing appropriate branch staffing levels. Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses. Achieves consistent satisfactory audit results through sound operational practices. Partners closely with cross-functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy. Demonstrates basic knowledge of core products and Columbia's Business/Consumer Financial Review process. Develops and maintains strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in local community. Embodies and leads the core values of the bank every day in interactions with associates, customers, and shareholders.

Requirements

High School Diploma or GED
5 years of previous banking experience, including consumer lending and exposure to business lending origination experience
Advanced knowledge of banking products and services with demonstrated business acumen that enables solving consumer and small business banking challenges.
Demonstrates proficiency in consumer lending, prior exposure to business lending
Manage deposit and loan portfolios including less complex consumer and business relationships.
Demonstrated sales skills.
Ability to understand cash flow, financial statements, and market risk.
Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
Ability to think critically to anticipate downstream impacts of decisions.
Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable.
Must act as a Bank MLO (Mortgage Loan Originator) for open-end transactions (i.e., home equity lines of credit) only.
Must register as an MLO complying with the SAFE Act requirements.

Nice To Haves

Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience
3 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination
Membership in local community organizations, demonstrating commitment to community leadership.
Proven training and mentoring skills with desire to help others develop and grow.
Strong attention to detail and the ability to multi-task effectively.
Notary certification

Responsibilities

Lead a team of associates in delivering Breakthrough Client Service.
Establish the branch as the bank of choice in the local community.
Attain established growth goals by developing new relationships and growing existing client relationships.
Ensure branch operates efficiently and within operational guidelines.
Lead, manage, and coach associate performance and development.
Manage appropriate branch staffing levels.
Manage branch P&L, achieve growth targets, manage the branch's portfolio, and manage branch expenses.
Achieve consistent satisfactory audit results through sound operational practices.
Partner with cross-functional leaders to provide meaningful client solutions.
Develop and maintain strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
Embody and lead the core values of the bank.