Branch Manager - Detroit Metro East Market - Grosse Pointe, MI

JPMorgan Chase & Co. • Grosse Pointe, MI

1d • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment that puts employees and clients first, deliver attentive and friendly service, represent the Chase brand and culture, provide banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will also build relationships with local businesses and engage with the community. Successful completion of the Branch Manager Training Program is required before placement as a Branch Manager. Travel may be required for in-person training and meetings, including some out-of-state travel.

This position is subject to Dodd Frank/Truth in Lending Act requirements for Loan Originators and requires registration with the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act. Continued employment is contingent on compliance with these requirements, including registration or updating registration after starting and completing required renewals and updates. An employment offer is contingent on JPMC’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies applicants from consideration.

Chase describes itself as a leading financial services firm serving nearly half of America’s households and small businesses. Its Consumer & Community Banking division provides a range of services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. The company is an equal opportunity employer and provides reasonable accommodations for applicants and employees.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
• Must meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act/NMLS registration requirements.
• Employment is contingent on a review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies applicants.
• Strong leadership, coaching, and employee-empowerment abilities.
• Ability to organize competing priorities, develop plans for growth, and make decisions in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Lead and manage branch operations, deposits and investments, and team development.
• Set a clear vision for the branch and embody the company’s Service, Heart, Curiosity, Courage, and Excellence values.
• Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, recognition, and encouragement of ongoing learning.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment and integrity, protect the company and clients, and follow policies and procedures.
• Complete the Branch Manager Training Program before placement as a Branch Manager.
• Travel as required for in-person training and meetings.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED