Branch Manager

Traditions in Tile and Stone•Alpharetta, GA

38d•Onsite

About The Position

Direct and coordinate activities of the warehouse and showroom. This will include observing and following Company policies, standards and rules of conduct, and protecting Company and customer information. The role involves direct sales, communication, and providing assistance to clients during the selection/design process. This includes conferring with clients to determine architectural preferences, purpose and function of the environment, budget, types of construction, and areas of tile or stone to be installed. The Branch Manager will integrate findings with knowledge of interior design to formulate practical and aesthetic environmental plans. They will advise clients on interior design factors such as layout and utilization of ceramic tile, natural stone or similar products, including color schemes, textures, and pattern coordination. Rendering design ideas in the form of paste-ups, drawings, or illustrations, estimating material costs, and presenting designs to clients for approval are key aspects. The role also involves planning and designing interior or exterior environments for residential or commercial settings. Generating sales leads and closing sales with a high percentage of potential clients found independently of Company promotional efforts and closing sales with prospective clients who visit the Company’s showrooms are crucial. Utilizing networking and prospecting techniques to generate sales leads independent of showroom walk-in traffic and following up with all prospective clients via e-mail, written letters, and phone calls to ensure a constant line of communication is maintained are essential. Meeting Company’s monthly, quarterly, and yearly sales goals is required. The role also includes assisting in maintaining showroom appearance by keeping it organized, clean, fresh, and exciting. Participation in outside professional organizations (NKBA, ASID, NARI, HBA, etc.) and trade shows is expected. Helping to create and develop customer accounts and taking advantage of continuing education opportunities are also part of the responsibilities.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of Contact Management systems; Inventory software; Spreadsheet software and Word Processing software.
Forklift certification from Traditions in Tile and Stone.

Responsibilities

Observe and follow Company policies, standards and rules of conduct.
Protect Company and customer information.
Be responsible for direct sales, communication and providing assistance to clients during the selection/design process.
Confer with client to determine architectural preferences, purpose and function of environment, budget, types of construction, areas of tile or stone to be installed, and other factors which affect planning interior environments.
Integrate findings with knowledge of interior design and formulate environmental plan to be practical, esthetic, and conducive to intended purposes.
Advise client on interior design factors such as layout and utilization of ceramic tile, natural stone or similar products including color schemes, textures and pattern coordination.
Render design ideas in form of paste ups, drawings, or illustrations, estimate material costs, and present design to client for approval.
Plan and design interior or exterior environments for residential or commercial settings.
Generate sales leads and close sales with a high percentage of potential clients found independent of Company promotional efforts.
Close sales with a high percentage of prospective clients who visit the Company’s showrooms.
Utilize networking and prospecting techniques to generate sales leads independent of showroom’s walk-in traffic.
Follow up with all prospective clients via e-mail, written letters and phone calls to ensure a constant line of communication is open during and after the selection process.
Meet Company’s monthly, quarterly and yearly sales goals.
Assist in maintaining showroom appearance by keeping organized, clean, fresh and exciting.
Participate in outside professional organizations. (NKBA, ASID, NARI, HBA, etc.)
Participate in trade shows when called upon.
Help to create and develop customer accounts.
Take advantage of continuing education opportunities.