Branch Manager

QXO•Whitby, ON

3d•Onsite

About The Position

As a Branch Manager at QXO, you will lead all aspects of branch operations, driving performance across sales, service, and distribution. You’ll be responsible for building a high-performing team, delivering an exceptional customer experience, and achieving strong financial results. This role is ideal for a hands-on leader who thrives in a fast-paced environment, is passionate about developing people, and is motivated to grow the business while strengthening QXO’s presence in the local market.

Requirements

Bachelor’s degree in Business, Commerce, or a related field, or an equivalent combination of education and experience
3–5 years of relevant industry experience, with a minimum of 7 years in a leadership or supervisory role
Proven ability to lead, coach, and develop teams in a fast-paced environment
Strong financial acumen, including the ability to interpret financial statements and manage budgets effectively
Excellent written and verbal communication skills, with experience preparing reports and business correspondence
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ERP systems (DBS experience considered an asset)
Valid driver’s licence and willingness to travel as required

Nice To Haves

DBS experience

Responsibilities

Lead the day-to-day operations of the branch and distribution centre, ensuring efficiency, safety, and profitability.
Optimize processes to improve productivity, inventory management, and overall operational performance.
Drive profitable sales growth by delivering exceptional customer service.
Build and maintain strong relationships with customers and partners while identifying opportunities to expand market share and enhance the customer experience.
Recruit, develop, and lead a high-performing team.
Ensure appropriate staffing levels to meet business demands while fostering a culture of accountability, engagement, and continuous improvement.
Achieve branch profitability targets by driving revenue growth, improving margins, and maintaining disciplined expense control.
Monitor financial performance and take proactive steps to meet or exceed business objectives.