Dearborn Branch Manager

LOC Credit UnionDearborn, MI
Onsite

About The Position

Are you a dynamic, experienced leader ready to take the reins and make an impact? LOC Credit Union, an award-winning institution, is seeking a motivated and results-driven Branch Manager to lead our team at the Dearborn Branch. This is a chance to champion growth, operational excellence, and a positive team culture. If you thrive on developing people, driving success, and engaging with the membership, we invite you to apply!

Requirements

  • Minimum of 3 years in financial services, including at least 2 years in a supervisory or management role.
  • Proven success in sales, service delivery, and operations within a financial institution.
  • A GED or high school diploma is required.
  • Exceptional leadership, coaching, communication, problem-solving, and commitment to high service standards.

Nice To Haves

  • Arabic speaking is a plus.

Responsibilities

  • Lead, coach, and mentor your team while monitoring performance metrics to achieve sales, service, and operational goals.
  • Cultivate a high performing, accountable, and member-centric work environment.
  • Drive significant branch and Credit Union growth in deposits, loan production and member participation.
  • Collaborate with direct leadership or senior leadership to implement initiatives, support organizational goals, and identify growth opportunities.
  • Oversee daily operations, ensuring exceptional service delivery and adherence to all policies and regulatory requirements.
  • Handle complex member concerns and provide timely, effective resolutions.

Benefits

  • health, dental, vision, life insurance
  • 15 paid holidays off, which includes your birthday
  • generous paid time off (PTO)
  • 401K with up to 5% match
  • tuition reimbursement
  • career path programs
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