Branch Manager, Columbus OH

Don's Garage Doors • Columbus, OH

3d • Onsite

About The Position

Branch Managers are responsible for the growth of the market, helping employees develop their skills, and carrying out the Vision and Mission while keeping in line with our core values. In your role, you will help assist in the daily tasks of the location. The Columbus location supports +/- 20 Sales and Service technicians, Maintenance technicians and installers. The Branch Manager will report to the Area Manager in Inidanapolis.

Requirements

• Minimum of 3 years managerial experience supporting and training a team
• 21 years or older
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• Proficient in computer skills to be able to learn and use the current CRM system which is Service Titan
• Must be able to lift up to 50 pounds at times

Nice To Haves

• You are a master of ownership. You see a problem, you solve the problem!
• You train and coach for performance like your life is depending on it
• You lead by example, leveraging company's vision and values
• You have a bias for action and you make it happen every day
• You are self-motivated and demonstrate high business acumen

Responsibilities

• Provides direct oversight and guidance to 10-20 field employees to include: service technicians and maintenance technicians
• Focus on performance coaching to maintain and improve KPI performance
• Responsible for batch/deposits, tracking Divvy expenses, and purchasing
• Track Market KPIs, actively monitor and manage fleet, including vehicle inspections (cleanliness, maintenance and any other vehicle related tasks)
• Audit and review inventory counts for accuracy and disposition discrepancies; Organize space in the warehouse and perform and oversee cleaning duties, maintain product, tools, equipment, and work area in a clean, orderly, and safe manner
• Provide performance management guidance to line management through weekly 1:1 and on a as needed basis (e.g., coaching, PIP's, career development, disciplinary actions).
• Responsible for recruiting, interviewing, on and offboarding employees.
• Responsible for development of Apprentices into Graduating to be Technicians, Techs to Sr. Techs, Sr. Techs into future leaders of A1
• Manage Tech schedules and ensures apprentices are scheduled for ride-alongs with other qualified technicians

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed