Branch Manager

First National Bank Of Pennsylvania•State College, PA

25d

About The Position

Join our team. Make a difference - for us and for your future. Serve as a key leader creating a first-class experience for students, faculty, and staff related to the Penn State University banking partnership Provide hands‑on oversight of elevated transaction volumes and peak student onboarding periods Lead high‑volume student account onboarding, digital banking support, and ongoing servicing needs Drive revenue growth through cross‑sell and relationship expansion among Penn State University students, faculty, and staff Steward Penn State University faculty and staff relationships by coordinating lending, retirement, and wealth management referrals Mitigate operational and compliance risk by proactively managing workflow, staffing, and service levels Facilitate financial literacy initiatives, on‑campus workshops, and Penn State‑affiliated community engagement activities Position Title: Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

Requirements

Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Excellent customer service skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
High School or GED
3 years of Job Related Experience

Nice To Haves

BA or BS preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Responsibilities

Performs market and business development duties by generating high value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships. Active member in the community.
Execute and coach sales strategies to achieve financial goals. Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Additionally, the Manager is responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Manage and coach branch team and facility to ensure the branch is operating according to FNB standards.
People: conduct daily sales meetings, execute all HR responsibilities, participates in ongoing education for themselves and team, and lead sales camps according to Market Manager.
Facilities: ensure branch meets all quality standards through the direction and coaching of branch team.
Accountable for the operational integrity of the branch and ensuring adherence to audit, compliance, security, and operational requirements.
Assigns team operational responsibilities and performs various operational duties according to established policies and procedures as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.