Branch Manager

OneMain Financial • Bolivar, TN

8d • Onsite

About The Position

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role Build a customer focused environment , ensuring all lending o ptions are presented and modeling excellence in service Conduct engaging meetings that motivate and align the team with branch goals Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge Oversee collection activities , consulting with customers on overdue accounts and developing mutually beneficial solutions Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals Provide actionable feedback to support team members growth and promote a culture of continuous improvement Inspire high performance while ensuring adherence to policies and regulations Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

Requirements

• High School Diploma/GED
• Leadership experience with coaching and leading a team
• Proven experience with meeting sales goals
• Ability to obtain insurance licensing within 6 months of start date
• Knowledge of Microsoft Word, Outlook, Excel and Power Point
• General industry knowledge – have a general understanding of industry rules and procedures (e.g. lending processes, collections practices, accounting, etc.)
• Willingness to work flexible hours. Typical office hours are Mon, Wed and Fri – 8:30AM to 5:30PM, Tues and Thurs – 10:00AM – 7:00PM and up to 2 Saturdays per month – 9:00AM -12:00PM
• Meet all state-specific mandatory licensing, certification, training, or other requirements.
• For GEORGIA, 1 year minimum experience processing or servicing under the Georgia Industrial Loan Act (GILA)
• For MISSISSIPPI, 1 year of previous mortgage lending experience within Mississippi within the two years prior to the date of the application
• For MONTANA, 3 years of related experience
• For NEVADA, 3 years of related experience within the last five years
• For NEW MEXICO, 2 years of verifiable experience
• For NORTH CAROLINA, 3 years related experience

Nice To Haves

• College degree
• Experience with underwriting, credit decision, or related financial industry experience

Responsibilities

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service
• Conduct engaging meetings that motivate and align the team with branch goals
• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions
• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals
• Provide actionable feedback to support team members growth and promote a culture of continuous improvement
• Inspire high performance while ensuring adherence to policies and regulations
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges
• Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED