Branch Manager - Lake Forest

O. C. Credit Union•Lake Forest, CA

1d•Onsite

About The Position

As a Branch Manager, you will lead with purpose, build with passion, and belong to something greater. Mandarin or Spanish fluency is helpful. At Orange County’s Federal Credit Union (OCFCU), banking is personal. For over 87 years, OCFCU has built genuine relationships, provided trusted guidance, and prioritized people over transactions to help members achieve life’s important milestones. With over $3 billion in assets and 145,000+ members, OCFCU continues to grow while upholding its core values, earning recognition as one of Orange County’s most respected financial institutions, including being named #1 Credit Union by the Orange County Register for several years. OCFCU is also honored for workplace satisfaction, driven by employee feedback. Joining OCFCU means becoming part of a workplace where employees enjoy their work and feel empowered to make a meaningful impact daily. This role is for a goal-oriented individual talented at strategizing growth and driving performance using data and insights to set goals and deliver measurable results. A typical day involves executing plans that drive long-term success. The ideal candidate is passionate about exceptional service, driving results, building and inspiring high-performing teams, and fostering a culture where service extends beyond transactions. This role offers an opportunity to make an impact, feel valued, and become an agent of change and growth, with a strong emphasis on engaging with the local community and elevating the branch’s community presence.

Requirements

5+ years in banking sales/service roles and an entrepreneurial spirit with experience creating strategies for business growth.
5+ years of management experience (managing 6+ employees).
Expertise in building, coaching, mentoring, and developing a team that consistently meets and exceeds performance targets while providing exceptional service to members.
3+ years in business development and community engagement.
Mandarin or Spanish fluency is helpful.

Responsibilities

Strategize growth and drive performance using data and insight to set goals and deliver measurable results.
Execute plans that drive long-term success.
Build and inspire high-performing teams.
Create a culture where service goes far beyond transactions.
Engage with the local community and elevate the branch’s community presence.
Ensure operational excellence in banking.
Manage daily branch operations with a keen eye for detail and compliance.
Strive for continuous improvement.