Branch Manager - Lake Forest

O. C. Credit Union•Lake Forest, CA

11h•$85,000 - $100,000•Onsite

About The Position

At Orange County’s Federal Credit Union (OCFCU), banking is personal. For over 87 years, OCFCU has built genuine relationships, provided trusted guidance, and prioritized people over transactions to help members achieve life milestones. With over $3 billion in assets and 145,000+ members, OCFCU continues to grow while upholding its core values, earning recognition as one of Orange County's most respected financial institutions, including being named #1 Credit Union by the Orange County Register for several years. OCFCU is a workplace where employees enjoy their work and feel empowered to make a meaningful impact. This role is for a branch leader who is goal-oriented, strategizes for growth, and drives performance using data and insights. The ideal candidate is passionate about exceptional service, building and inspiring high-performing teams, and fostering a culture that goes beyond transactions. They should also be eager to make an impact, feel valued, and be an agent of change and growth, with a passion for engaging the local community and elevating the branch's presence through strong local partnerships.

Requirements

5+ years in banking sales/service roles with an entrepreneurial spirit and experience creating strategies for business growth.
5+ years of management experience (managing 6+ employees).
Expertise in building, coaching, mentoring, and developing a team that consistently meets and exceeds performance targets while providing exceptional service to members.
3+ years in business development and community engagement.
Adept at ensuring operational excellence in banking, managing daily branch operations with a keen eye for detail and compliance, and striving for continuous improvement.

Nice To Haves

Mandarin or Spanish fluency is helpful.

Responsibilities

Strategize growth and drive performance using data and insight to set goals and deliver measurable results.
Execute plans that drive long-term success.
Provide wow-worthy service and drive results.
Build and inspire high-performing teams.
Create a culture where service goes far beyond transactions.
Engage with the local community and build strong relationships with local partners.
Elevate the branch’s community presence.
Ensure operational excellence in banking.
Manage daily branch operations with a keen eye for detail and compliance.
Strive for continuous improvement.