Branch Manager - Nashville, TN South

LOOKOUT PEST CONTROL • Columbia, TN

3d

About The Position

Lookout Pest Control is seeking a driven, experienced Branch Manager to lead its Nashville, Tennessee South operations. The role owns branch operations and P&L performance, develops frontline teams, drives revenue growth, and ensures a high-quality customer experience. The manager will oversee revenue, expenses, profitability, operational resources, regulatory compliance, staffing, sales activity, and customer concerns. The posting also references developing market share across the greater Atlanta area.

Requirements

• 3–5+ years of branch, district, or operations management experience.
• Demonstrated success managing P&L and meeting revenue targets.
• Strong track record of hiring, developing, and retaining frontline teams.
• Excellent communication, coaching, and problem-solving skills.
• Proficiency with CRM and operations management software.
• Valid driver's license with a clean driving record.
• Ability to obtain required state pest control licensing or currently licensed in Tennessee.

Nice To Haves

• Experience in pest control, home services, facilities management, or a related field.

Responsibilities

• Own the full branch P&L, including revenue, expense management, and profitability targets.
• Monitor key performance metrics and implement corrective action plans to maintain branch health.
• Manage fleet, inventory, and operational resources to maximize efficiency and minimize costs.
• Ensure compliance with federal, state, and local regulations, including safety and environmental standards.
• Recruit, hire, onboard, and develop service technicians, sales representatives, and office staff.
• Foster a culture of accountability, performance, and continuous improvement.
• Conduct coaching sessions, performance reviews, and field ride-alongs.
• Reduce turnover through team engagement and proactive workforce planning.
• Drive branch revenue growth through customer acquisition, route expansion, and retention strategies.
• Partner with sales staff to set targets, track pipeline activity, and close commercial and residential accounts.
• Identify local market opportunities and develop strategies to grow market share.
• Build and maintain relationships with key commercial accounts and community partners.
• Champion service quality and ensure customer satisfaction scores meet or exceed company benchmarks.
• Resolve escalated customer concerns quickly and professionally.
• Uphold Lookout's brand standards in customer interactions.

Benefits

• Base salary of $85,000–$95,000, depending on experience.
• Performance bonus up to 50% of base salary, based on individual and branch performance goals.
• Total earning potential up to $142,500.
• Company vehicle.
• Comprehensive benefits package including medical, dental, vision, and 401(k).
• Career advancement opportunities within a growing regional organization.
• Paid training and ongoing professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed