Branch Manager - Houston Region

ServisFirst Bank•Vernon, CT

14h

About The Position

The Branch Manager is responsible for the overall management of the branch, including achieving sales goals; actively participating in selling and delivering all financial services provided by the Bank; managing the daily operations of the branch; resolving service related issues; promoting business for the Bank; and supervising the daily activities of branch personnel. This position helps the branch deliver exceptional quality customer service through opening accounts, responding to client requests, resolving service issues and providing work direction and coaching to other branch personnel as necessary. The Branch Manager has ultimate responsibility for the performance of the assigned branch. The incumbent will:

Requirements

Undergraduate degree in finance or related field preferred
High School diploma or equivalent required
Four (4) years of work experience, demonstrating progressive responsibility including management responsibilities
One (1) year banking or closely related financial services experience
Personal Banking/New Account and Supervisory experience preferred
Knowledge of bank operations and products
Knowledge of basic accounting
Knowledge of and training on federal and state consumer compliance laws
Ability to review account information and assess client needs to recommend appropriate Bank products, as demonstrated in previous banking position
Experience using Microsoft Outlook, Word and Excel
Excellent communication skills, as demonstrated in previous position interacting with customers
Excellent customer service skills

Nice To Haves

Undergraduate degree in finance or related field preferred
Personal Banking/New Account and Supervisory experience preferred

Responsibilities

Monitor overall productivity of the branch and progress toward performance goals
Coordinate sales activities and support Bank promotions within the branch
Review daily transactions to ensure accordance with rules and regulations of government agencies, regulatory bodies and securities exchanges
Analyze operations to determine areas where cost reductions could be implemented or program improvements initiated
Follow procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping
Attend all sales and product knowledge training and promotional meetings offered in order to keep current on all issues
Maintain knowledge of Bank policies and procedures
Perform duties to satisfy auditing issues
Assure that all branch general ledger accounts are maintained and reviewed daily, and that cash is in balance
Perform activities to deepen and enhance existing relationships as well as to establish new client relationships
Train and keep personnel informed on operational issues
Manage weekly personnel work schedules to ensure business needs are met
Review and approve completed timecards to ensure that work times are recorded accurately
Maintain and compile attendance records for all branch personnel
Perform personnel actions including performance evaluations, disciplinary actions and interviewing candidates for employment; supervise the daily activities of the branch including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training
Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies