Branch Manager | Big Sky

American Bank Montana • Big Sky, MT

4d • Onsite

About The Position

As a Branch Manager, you will lead all aspects of branch performance, from coaching and developing your team to growing customer relationships, managing operations, and driving local business results. You'll create a welcoming, high-performing environment where both employees and customers feel valued, supported, and understood. This is an opportunity to make a meaningful impact inside the branch and throughout the community!

Requirements

• High school diploma or GED equivalent
• 5-7 years of retail banking experience
• 3-5 years of supervisory or management experience
• Ability to perform work using standard office equipment, including computers and phones.
• Ability to stand, walk, and move throughout the branch as needed.
• Ability to lift and carry up to 30 pounds occasionally.
• Ability to communicate effectively in person and electronically.
• Valid driver’s license and notary license required.

Nice To Haves

• Bachelor's degree in business, finance, or related field
• Experience with Jack Henry systems (Xperience, Synergy 4|Sight, Onboard Deposits, iPay)
• Accredited ACH Professional (AAP) or Certified Treasury Professional (CTP) certification
• Strong leadership and interpersonal skills with the ability to coach, motivate, and develop employees.
• Advanced analytical and problem-solving skills, particularly in evaluating financial data, credit risk, and market conditions.
• Ability to manage branch level P&L, interpret financial trends, and drive performance outcomes.
• Thorough knowledge of retail banking operations, products, and services.
• Skilled in building trust, conducting quality conversations, identifying needs, and aligning customers with appropriate solutions.
• Effective communication skills, both verbal and written, with the ability to build relationships with customers, employees, and community partners.
• Strong organizational and time management skills with the ability to manage multiple priorities
• Ability to solve complex operational or client related challenges using sound judgement, data interpretation, and risk aware decision making.
• Sound judgement and decision-making abilities with a high level of integrity and professionalism.
• Knowledge of applicable banking regulations and compliance standards.

Responsibilities

• Leads and manages branch staff by setting performance expectations, providing coaching and performance feedback, and supporting employee development.
• Ensures each team member builds proficiency in their role and responsibilities.
• Manages the selection, placement, development, promotion, and termination of branch employees; collaborating closely with the Branch Administrator and Human Resources.
• Oversees daily branch operations to ensure efficiency, accuracy, and compliance with bank policies and procedures.
• Delivers and reinforces high-quality customer service standards.
• Promotes and sells bank products and services based on customer needs and within ethical guidelines.
• Develops new business through outbound calling efforts, relationship buildings, and community involvement.
• Tracks and reports sales activity and lending pipeline progress.
• Manages branch performance against established goals, including business development and financial targets.
• Develops and manages consumer and commercial loan relationships, including evaluating creditworthiness, structuring terms, and monitoring performance.
• Approves loans with assigned authority and supports presentations for larger or more complex credits.
• Reviews loans originated by other lenders for compliance with policies and risk standards.
• Maintains and monitors the quality of the loan portfolio to minimize risk.
• Opens and maintains a variety of deposit products for consumers and businesses (checking and savings accounts, IRA’s, CD’s, credit cards).
• Assists and trains business customers with setting up and using our cash management tools.
• Ensures the branch is operationally ready each business day, including staffing, systems, and facility readiness.
• Oversees branch facility maintenance and ensures a safe environment for employees and customers.
• Enforces security procedures and promotes risk awareness.
• Stays up to date on regulatory changes and upholds day-to-day oversight and responsibility for ensuring compliance with regulatory laws as they relate to functions within their departments.
• Satisfactorily complete all required compliance bank training.
• Collaborates cross-functionally with departments such as, Operations, Risk, Compliance, Credit, Human Resources, and Finance to ensure alignment on branch objectives and organizational priorities.
• Demonstrates personal initiative and sets a positive example for others to emulate.
• Other duties as assigned by management.

Benefits

• Comprehensive Health Insurance (Medical, Dental, Vision)
• Company-Sponsored and Voluntary supplemental insurance options (Life, Disability, Accident, & more)
• 401(k) with 5% match
• Generous Paid Time Off + 11 Paid Banking Holidays + Paid Volunteer Time Off
• Ongoing education and professional development opportunities
• Flexible support for transitional needs, based on individual circumstances
• Discounted banking products, and additional employee perks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees