Big Sky Thrift Retail Assistant

LMLC OPERATIONS LLC•Big Sky, MT

3h•Onsite

About The Position

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you. Big Sky Thrift seeks an enthusiastic, detail-oriented Retail Assistant with strong organizational skills to join our team, with a focus on store operations. Candidates must be available to work Mondays and Saturdays from 11:30 AM to 6:30 PM, with the opportunity to pick up additional shifts throughout the week for a total of 12–32 hours per week. This is a part-time position.

Requirements

High school diploma, GED or vocational training or job-related course work
One to three years’ experience in retail
Strong verbal/written communication, interpersonal, and analytical skills
Previous cash handling experience
Ability to interact and maintain positive relationships with guests, co-workers, and management
Valid State Driver’s License
Intermediate knowledge of Microsoft Office systems
Able to speak clearly and effectively with guests, co-workers, vendors and other Yellowstone Club departments
Able to write clearly and legibly
Able to perform basic math calculations
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving

Nice To Haves

Previous work experience in retail industry
Ability to speak Spanish preferred

Responsibilities

Provide outstanding customer service to all customers, ensuring a positive and memorable shopping experience.
Create a welcoming and friendly atmosphere for customers, fostering a sense of community within the store.
Maintain a clean, organized, and visually appealing store layout to enhance the shopping experience and maximize revenue.
Support daily store operations, ensuring smooth and efficient functioning.
Assist with various tasks and projects, including inventory management, merchandising, and event coordination.
Handle customer inquiries, resolve issues, and manage transactions accurately and efficiently.
Ensure that store policies and procedures are followed to maintain a safe and secure environment for employees and customers.
Contribute to a positive working environment by collaborating effectively with team members and management.
Manage inventory control, including receiving, transporting, processing, and displaying merchandise.
Ensure the store, including the Conex and sorting room, is organized and clean.
Engage with the community to promote Big Sky Thrift’s mission, values, and events.
Provide accurate and timely information about Big Sky Thrift's services to customers and visitors.
Accurately perform all necessary register functions and handle transactions efficiently.
Ensure merchandise is clean, correctly displayed, and appropriately priced.
Assist in creating attractive and creative in-store displays and visual merchandising setups.
Utilize information technology to record sales figures, for data analysis and forward planning.
Handle guest questions, complaints, and issues.
Provide a positive atmosphere in the store for guests.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
Meet departmental productivity, organization, punctuality/attendance and consistency standards.
Maintain a positive and respectful attitude.
Treat customers and coworkers with professionalism and respect at all times.
Communicate regularly with Retail Manager and coworkers.
Perform work in a safe and high-quality manner.
Assist with the set-up, tear-down, and activity of special store events.