Branch Manager- McClellan Location

Range Bank • Marquette, MI

1d

About The Position

The Branch Manager at the McClellan Branch leads and manages the overall performance, operations, and staff of one to two branches. The role focuses on delivering exceptional customer service while contributing to strategic bank initiatives, complying with banking regulations, and ensuring efficient branch operations. Some travel for training purposes is required.

The Branch Manager develops branch staff through training, coaching, and performance evaluations; builds customer relationships by opening deposit accounts, recommending products and services, identifying needs, and making referrals; and works with regional Branch Managers to coordinate staffing and scheduling. The position also supports daily branch operations, implements bank initiatives, and identifies process improvements that can increase efficiency and improve customer experience.

Requirements

• At least 2 years of banking experience, or a college degree in a related field.
• At least 2 years of leadership experience, including supervising, training, and mentoring employees.
• Proficient computer skills.
• Exceptional customer service and communication skills.
• Exceptional organization and time-management skills.

Nice To Haves

• Bachelor's degree in a business-related field.

Responsibilities

• Develop branch staff through training, coaching, and performance evaluations.
• Coordinate with other Branch Managers across the region to ensure adequate staffing and scheduling.
• Maintain strong knowledge of bank products and services.
• Meet with customers to open deposit accounts and deepen relationships by recommending products and services.
• Identify customer needs and make referrals to other departments.
• Develop customer relationships through outbound meetings, networking events, and joint calls.
• Identify process improvement opportunities and recommend changes to management to increase efficiency and improve customer experience.
• Implement bank initiatives and programs across the branch, and set direction for staff by providing relevant information and establishing goals.
• Assist customer service representatives (CSRs) with daily tasks as needed to ensure proper branch operations.
• Perform other projects and initiatives as requested to contribute to overall company performance.

Benefits

• Paid time off (3 weeks to start).
• Volunteer time off (1 day per year).
• Paid holidays (9.5 days per year).
• Health insurance through Blue Cross Blue Shield of Michigan.
• Telehealth with $0 copay.
• HSA plan options, including employer contribution.
• Vision insurance.
• Dental insurance.
• 401(k) retirement plan.
• Short-term disability insurance paid 100% by the company.
• Long-term disability insurance paid 100% by the company.
• Life insurance paid 100% by the company.
• Voluntary life insurance.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed