Branch Manager - Chino

O. C. Credit Union•Chino, CA

9d•Onsite

About The Position

As a Branch Manager, you will lead with purpose, build with passion, and belong to something greater. Mandarin or Spanish fluency is helpful. At Orange County’s Federal Credit Union (OCFCU), banking is personal. For over 87 years, OCFCU has built genuine relationships, provided trusted guidance, and prioritized people over transactions to help members achieve life’s milestones. With over $3 billion in assets and 145,000+ members, OCFCU continues to grow while upholding its core values, earning recognition as one of Orange County’s most respected financial institutions, including being named #1 Credit Union by the Orange County Register for several years. OCFCU is also honored for workplace satisfaction, driven by employee feedback. Joining OCFCU means becoming part of a workplace where employees enjoy their work and feel empowered to make a meaningful impact daily. This role is for a goal-oriented individual talented at strategizing growth and driving performance through data and insights to set and achieve measurable results. A typical day involves executing plans for long-term success, focusing on exceptional service and driving results. The ideal candidate thrives on building and inspiring high-performing teams, creating a culture where service extends beyond transactions, and making a positive impact. This role also involves engaging with the local community, building strong relationships with local partners, and elevating the branch’s community presence.

Requirements

5+ years in banking sales/service roles and an entrepreneurial spirit with experience creating strategies for business growth.
Experience ensuring operational excellence in banking, managing daily branch operations with a keen eye for detail and compliance, and striving for continuous improvement.
5+ years of management experience (managing 6+ employees).
Expertise in building, coaching, mentoring, and developing a team that consistently meets and exceeds performance targets while providing exceptional service to members.
3+ years in business development and community engagement.

Nice To Haves

Mandarin or Spanish fluency is helpful.

Responsibilities

Strategizing growth and driving performance using data and insight to set goals and deliver measurable results.
Executing plans that drive long-term success.
Providing wow-worthy service and driving results.
Building and inspiring high-performing teams.
Creating a culture where service goes far beyond transactions.
Engaging with the local community and building strong relationships with local partners.
Elevating the branch’s community presence.
Ensuring operational excellence in banking.
Managing daily branch operations with a keen eye for detail and compliance.
Striving for continuous improvement.
Building, coaching, mentoring, and developing a team that consistently meets and exceeds performance targets while providing exceptional service to members.