BRANCH MANAGER- Fort Knox

MAINSCAPE INCDietz Acres, KY
Hybrid

About The Position

The Branch Manager will execute Mainscape Standards of Excellence in all areas within the branch including labor, equipment, customer service, safety, financial stability and all administrative functions. Successful Branch Managers are proactive leaders, have a strong work ethic and are self-starters who can interact with the public and our employees.

Requirements

  • Employee must be at least 18 years of age for general landscaping responsibilities and to operate power equipment, and meet all applicable state-mandated labor laws
  • Twelve (12) months of previous commercial experience as an operations manager, preferred but not required.
  • Has satisfactorily completed the prescribed “Operations Manager” training guide and can perform those specified essential duties.
  • Proficient with computer software programs including Word, Excel and Outlook
  • Technical skills in all areas of landscape maintenance such as mowing, trimming, pruning, edging, etc.
  • Irrigation, tree trimming, and chemical knowledge.
  • General industry safety guidelines.
  • This position is in environments that involve safety hazard regulated by such governmental agencies such as OSHA, EPA, Dept. of Transportation, and the State Chemist Office.
  • In addition, this position needs to be knowledgeable on the regulations to help reduce the exposure of our sales staff giving incorrect information on our services, as well as exposure to all of the safety hazards.
  • Mainscape Standards of Excellence
  • Demonstrate excellent leadership skills with ability to manage employees.
  • Demonstrate strong initiative with ability to work with limited supervision
  • Demonstrate administrative organizational skills
  • Prioritize and multi-task in a fast-paced environment
  • Adhere to company policies, standards and safety guidelines.
  • Work with other employees as a team.
  • Meet or exceed company production rates set forth.
  • Identify and correct all unsafe conditions and practices and communicate actions to owners.
  • Forecast labor, materials & equipment needs
  • Delegate tasks as necessary
  • Analyze P & L statements
  • Valid driver’s license with required classifications and insurability based on company insurance requirements.
  • Smith Driving Certification
  • Best Management Practices (BMP) certification, where required.
  • Ensures branch is in compliance with all required certifications, licenses & registration, applicable to branch
  • Effective oral and written communication skills
  • Strong reading comprehension

Nice To Haves

  • Pesticide license, preferred
  • Bilingual (Spanish) a plus

Responsibilities

  • Overseeing activities such as recruiting, hiring, payroll, managing, training and developing employees; conducting performance appraisals and managing employee performance
  • Communicating and cultivating Mainscape goals, mission statement, vision, core values and Standard of Excellence to branch employees
  • Ensuring that employees are both results oriented and are operating as a team
  • Demonstrating role model behaviors on ethics and integrity as well as positively promoting Company culture
  • Conduct routine training of operations team to improve and maximize production efficiency
  • Coaching and mentoring branch staff in their respective areas
  • Assure all employees are achieving completion of assigned training guides
  • Communicate and cultivate Mainscape goals, mission statement, vision and core values to ensure a successful career pathway
  • Ensuring that entire branch operates safely and efficiently at all times
  • Communicate and oversee utilization of current safety programs and incentives
  • Keep management team aware of safety statistics company-wide and work as a team to improve and develop a safer work environment
  • Ensure proper reporting is completed according to Mainscape expectations.
  • Ensure vehicle and equipment appearance meets Mainscape Standard of Excellence.
  • Oversee management of asset list.
  • Manage inventory and rotation of vehicles and equipment.
  • Maintain records for assets.
  • Communicating with vendors and/or suppliers to ensure a quality product while negotiating the best price.
  • Manage and care for branch inventory of plants and products.
  • Ensuring that the system is being utilized correctly and accurately by all areas of the branch.
  • Administration of customer service, including work orders and tracking of customer service requests
  • Scheduling and making regular visits to meet customers; reviewing quality and production
  • Keep open lines of communication between departments
  • Delivering timely and accurate reports, financials and schedules
  • Checking reports to track profitability and communicate with operations and account management to make necessary adjustments.
  • Establishing and maintaining the branch’s annual budget for revenue, overhead, and profit
  • Remain aware of Accounts Payable and Accounts Receivable status of branch
  • Review and approve branch expense reports
  • Facilitate end of month procedures for all departments within established timeline.
  • Read and understand GL statements
  • Interpret and present monthly financial statements to the leadership team.
  • Facilitate between sales and operations that we are providing accurate costing, production rates and pricing
  • Be aware of market pricing and competition
  • Ensure that all jobs are completed according to contract and within budget
  • Oversee new business development, attend sales calls with Account Executive and assist with client requests as necessary
  • Represent Company, interfacing and building relationships with owners, property managers, general contractors and subcontractors
  • Direct supervision of operations managers and delegation of responsibilities
  • Conduct weekly operations meetings addressing safety, reporting, quality, margins, and employee advancement
  • Ensure delivery of services

Benefits

  • Weekend or overtime hours as necessary.
  • Odd hours are a necessity during inclement weather seasons, if applicable.
  • Combination of office, shop, and field time, where this position is exposed to all of the elements. This includes all four weather seasons and all times of the day and night.
  • The employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
  • The noise level in the work environment will vary depending on the assigned jobs, however, it is usually high and requires ear protection while operating equipment.
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