Service Center Manager

Arrow Exterminators•Atlanta, GA

1d•Onsite

About The Position

Arrow Exterminators is looking to hire a full-time Branch Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. As a branch manager, you will have the opportunity to lead a team committed to an exceptional quality of service. This position will put you in the driver's seat to growing our market and contributing directly to the continued success of our company.

Requirements

Experience managing a team
Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)
Ability to pass any state regulatory agency required licensing/certification exams
Able to work a 40-hour (minimum) work week
Accessible after hours (including weekends/holidays)
Possess current Driver's License
Meets company driving standards
High school degree or equivalency
Basic math skills

Nice To Haves

Industry experience
College degree

Responsibilities

Oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance.
Lead a team committed to an exceptional quality of service.
Grow our market and contribute directly to the continued success of our company.
Ensure that technicians are organized in their appointment scheduling and service tickets.
Mentor the sales team to exceed their goals and grow the business.
Ensure your team and customers have an awesome experience with every interaction through conflict resolution and effective communication.
Demonstrate and uphold company's mission and values with accountability.
Manage budgets, forecasts, and use profit and loss statements to act and monitor the health of the branch.