Branch Manager

Stone CenterCincinnati, OH
$75,000 - $85,000Onsite

About The Position

Stone Center, a family- and veteran-owned leader in natural stone supply and fabrication for more than 70 years, is hiring an experienced Branch Manager to lead our Cincinnati, OH branch. This is a hands-on operations management and team leadership role covering P&L performance, sales, production, inventory, safety, and customer experience for the branch. You'll partner with the VP of Sales and VP of Operations, who set company-wide strategy and standards, while you own execution and results at the branch level.

Requirements

  • 7+ years of progressive leadership or branch/operations management experience
  • Proven track record of holding teams accountable and increasing operational efficiency and profitability
  • Strong communication, organization, and problem-solving skills
  • Ability to lead in a fast-paced, production-oriented environment

Nice To Haves

  • Background in manufacturing, fabrication, construction materials, building products, or industrial distribution
  • Experience leading multiple departments (sales, production, warehouse) and improving operational processes

Responsibilities

  • Lead daily huddles and hold employees accountable for performance, attendance, safety, and professionalism
  • Coach, develop, and mentor branch staff; partner with HR on hiring, onboarding, and performance management
  • Build a strong branch culture grounded in company core values
  • Recognize outstanding performance, address concerns promptly, and develop future leaders
  • Coordinate daily activity across sales, fabrication, warehouse/yard, and administration
  • Ensure orders are completed accurately and on time; maintain inventory accuracy
  • Champion workplace safety and maintain branch cleanliness and appearance
  • Lead continuous improvement initiatives to increase operational efficiency
  • Resolve customer concerns quickly and professionally
  • Build and maintain relationships with key customers
  • Partner with the sales team to exceed customer expectations and support revenue growth

Benefits

  • health insurance (60% employer-paid)
  • 401(k) with up to 4% match
  • dental and vision
  • voluntary life insurance
  • paid time off
  • paid holidays
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