Branch Manager

PHOENIX WELDING•Mesa, AZ

8h•Onsite

About The Position

We’re looking for a hands-on Branch Manager to lead daily operations, drive sales growth, and deliver outstanding service at one of our Phoenix Welding Supply locations. If you enjoy building relationships, solving problems, and developing people, this role offers a strong opportunity to step up and make a visible impact.

Requirements

Strong problem-solving skills within your delegated authority, with the ability to identify issues, interpret data, and recommend practical solutions.
Excellent verbal and written communication skills, with the ability to work effectively with internal staff, customers, and third-party partners.
Flexibility to work outside regular office hours when necessary.
Ability to read, analyze, and interpret business/trade journals, technical procedures, and relevant regulations.
Strong commitment to compliance with company policies, procedures, and applicable federal and state regulations.
Proven experience monitoring and documenting employee performance, including coaching, training, counseling, and issuing disciplinary actions when appropriate.
Demonstrated ability to manage goals, delegate work, track progress, and deliver timely performance feedback and evaluations.
Continuous improvement mindset with experience leading process improvement and automation initiatives.
Proficiency with Microsoft Office Suite (or similar software).
Ability to meet the physical requirements of the role.

Nice To Haves

Experience managing both local and multi-location/national operations is preferred.
Supervisory experience in a customer-facing, operationally focused environment is strongly preferred.

Responsibilities

Lead all day-to-day branch operations, ensuring a clean, organized, and secure store environment.
Own customer relationship management: assist customers in person, by phone, and via email; provide product recommendations and troubleshooting support.
Coordinate and perform store sales activities, including merchandising, inventory management, and adherence to established pricing programs.
Oversee accurate completion of all daily financial transactions and ensure cash drawers are balanced.
Conduct hard goods inventory cycles and physical counts; partner with the Purchasing Manager to manage stock levels, reduce dead inventory, and ensure proper ordering.
Prepare customer orders and coordinate with Plant employees for gas and equipment needs to support timely pick-up.
Set clear goals for the team, delegate responsibilities, monitor progress, and provide ongoing feedback, coaching, and performance evaluations.
Participate in safety, compliance, customer service, and product knowledge training to stay up to date and model best practices for your team.
Collaborate with management on store policies and procedures, and lead process improvements to enhance efficiency and profitability.
Be available after hours and on weekends as needed to handle emergencies and support operational continuity.