At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role, you will build a customer-focused environment, ensuring all lending options are presented and modeling excellence in service. You will conduct engaging meetings that motivate and align the team with branch goals. You will manage training on branch operations, compliance and collections, providing real-time coaching to ensure team members effectively apply their knowledge. You will oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions. You will attract and cultivate high-quality, diverse talent to build a strong team that aligns with OneMain values and goals. You will provide actionable feedback to support team members' growth and promote a culture of continuous improvement. You will inspire high performance while ensuring adherence to policies and regulations. You will prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges. You will work closely with peers and management, remaining open to feedback and continuously seeking professional growth.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED