Branch Manager IV

SiteOne Landscape Supply•Wilmington, NC

2h•Onsite

About The Position

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada, serving green industry professionals who design, build, and maintain outdoor spaces. They offer an extensive inventory including irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. SiteOne is dedicated to providing an outstanding customer experience and supports its associates through development programs, benefits, and perks, fostering a culture of safety, teamwork, and continuous improvement across its over 700 locations. The Branch Manager IV is responsible for building a winning team and knowledge base to achieve excellence in all facets of branch operations, including inventory management, team development, customer value, and overall financial performance and growth. This role involves collaboration with area leadership to meet or exceed goals related to revenue, customer satisfaction, and associate succession planning.

Requirements

Understanding of sales and operations planning process, demand forecasting and integration of demand plans and supply plans
Excellent communication, customer service and leadership skills
Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
Working knowledge of business accounting and P&L statements
Knowledge of market preferences, competition, regulations, and industry trends
High School or equivalent required

Nice To Haves

10+ years of managerial experience including leadership, issue management, motivation and team building preferred
Higher education degree preferred

Responsibilities

Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and to facilitate their long-term career development at SiteOne.
Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success
Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training and executing policies.
Thoroughly understand and translate company operating and financial data and be able to quickly identify business trends and determine root causes
Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and to track improvement initiatives. Implement area strategy and develop a complimentary branch strategy to achieve excellent performance, growth, and customer value.
Use/Analyze performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions
Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation