Branch Manager - Industrial

FERGUSON•Memphis, TN

8d•$4,767 - $7,625•Onsite

About The Position

Ferguson is seeking a Branch Manager - Industrial for its Memphis, TN location. This role is responsible for leading a team to become the 'Best Local Supply House' by aligning sales strategy with customer experience and fostering strong local relationships. The Branch Manager will ensure sales goals are met, drive customer satisfaction, develop associates, and maintain a safe, efficient work environment. Through effective leadership, the Branch Manager will cultivate a positive culture and steer the branch toward growth and market leadership. The branch sells Industrial process piping solutions including traditional pipe, valves, and fittings with a strong emphasis on engineered products and HDPE.

Requirements

3-5 years of sales, management, and industry experience preferred.
Proven P&L Execution.
Outstanding Sales Leadership.
Market Development expertise.
World-class Team Leadership & Development.
Flawless Operational and Process Improvement skills.

Responsibilities

Provide leadership directing all branch operations including sales, service (counters), warehouse to support sales growth and profitability strategies.
Lead sales activities, revenue generation, develop customer group strategies, and P&L management.
Ensure consistency in sales, safety, pricing, OSAT, logistics, and business priorities.
Build and maintain strong customer relationships through consistent, customer-focused interactions.
Responsible for Own the Roof, 5 Daily Activities, P&L management, sales growth, customer service, and associate development.
Build customer relationships and own House Account customers.
Manage and lead all associates in their location (sales, operations, logistics associates) driving customer first focus, accountability, and a high-performance culture aligned with company values.