Branch Manager III

Trench Shoring Company•Compton, CA

6d•$112,155 - $168,233•Onsite

About The Position

The Branch Manager III leads Trench Shoring Company's largest and most operationally complex branch. This role is accountable for integrated branch execution across branch services which includes; transportation logistics, yard operations and customer service. The Branch Manager III oversees operations and drives success through multi-level management structure. Success in this role requires the ability to establish priorities, develop leadership capabilities in team members, maintain branch readiness, and ensure that customer orders are executed accurately.

Requirements

Progressive leadership experience in equipment rental, construction operations, logistics, distribution, warehousing, industrial service, or a comparable operating environment.
Demonstrated ability to lead employees, establish accountability, manage competing priorities, and sustain safe and consistent execution.
Strong communication, coaching, documentation, conflict-resolution, and practical problem-solving skills.
Working proficiency with email, spreadsheets, HRIS/timekeeping, rental or ERP systems, and operational reporting tools.
Must possess a valid Class C Driver's license issued by the Department of Motor Vehicles and must be eligible to be added to the Trench Shoring Company insurance policy.
Bachelor's degree preferred, but an equivalent combination of relevant education, training, and experience may be considered.

Nice To Haves

College degree (2-year or 4-year)

Responsibilities

Lead, coach, develop, and hold accountable assigned managers, supervisors, leads, and direct-report employees.
Establish clear decision rights, operating expectations, communication routines, and follow-through appropriate to the approved reporting structure.
Coordinate branch priorities across office, dispatch, drivers, helpers, yard, and shore-pit operations so customer commitments, staffing, inventory, equipment readiness, and transportation capacity remain aligned.
Maintain ultimate branch accountability for safety leadership, Stop Work Authority, required meetings, incident response, corrective actions, audit follow-through, and coordination with EHS and other subject-matter experts.
Ensure the branch executes orders accurately and on time from contract entry through staging, dispatch, delivery, collection, return, damage review, transaction posting, and inventory reconciliation.
Lead or sponsor significant branch projects and operational-improvement initiatives, establishing clear ownership, milestones, cross-functional coordination, and accountability for implementation.
Establish staffing plans and management coverage appropriate to branch demand.
Partner with HR on recruiting, selection, onboarding, employee relations, documentation, development, corrective action, and succession planning.
Establish a consistent culture of employee recognition, performance feedback, and development throughout the branch.
Ensure assigned leaders complete required performance reviews, coaching, recognition, and employee-development activities in a timely and meaningful manner and directly complete these responsibilities for any employees reporting to the Branch Manager III.
Model and reinforce TSC values throughout the branch, holding branch leaders and employees accountable for treating employees, customers, and business partners with professionalism, respect, and consistency.
Review operating information and reports from assigned leaders and functional areas to identify service risks, capacity constraints, overtime concerns, process failures, inventory issues, and recurring customer problems. Assign ownership and verify closure.
Establish performance expectations with assigned leaders and teams and manage branch operations toward company-defined key performance indicators and operating objectives. Regularly review results and trends, identify material variances, assign corrective actions, and verify follow-through.
Ensure each accountable leader or employee understands the measures applicable to the assigned area, uses those measures to manage performance, and is accountable for results and improvement within the individual’s control.
Partner with Sales on large, complex, or long-range customer requirements while preserving clear Operations accountability for feasibility, sequencing, resource commitments, and execution.
Ensure compliance with company policies and applicable requirements involving employment practices, DOT/transportation, driver qualification, ELD and camera systems, permits, facilities, environmental obligations, and construction/jobsite activity.
Lead significant customer-service recovery and operational escalation.
Ensure disputes are researched promptly.
Maintain branch readiness for emergency and after-hours needs through effective leadership coverage, employee assignment, and escalation protocols rather than routine personal involvement in every operating detail.
Represent Compton in district and company initiatives, contribute lessons from the flagship branch, and support practical standardization that can scale to other locations.