Branch Manager II - Rancho Bernardo

MyPoint Credit Union•San Diego, CA

8h•Onsite

About The Position

MyPoint Credit Union is seeking an experienced Branch Manager II to lead our Rancho Bernardo Branch. This role is responsible for overall branch leadership, operational oversight, staff development, and driving growth through exceptional member service and business development. The Branch Manager II serves as a key leader and community representative, ensuring the branch meets performance goals while delivering a consistently positive member experience.

Requirements

Minimum of five (5) years of progressive leadership experience in financial services or retail
Demonstrated success in branch management, operations oversight, or sales leadership
Strong background in business development and relationship management
Proven results in outside sales, trade shows, event marketing, or community partnerships
Working knowledge of consumer and small business lending, deposit products, and cash management services
Experience ensuring compliance with internal policies and regulatory requirements
Strong leadership, decision-making, and communication skills
Ability and willingness to work Saturdays as required

Responsibilities

Provide overall leadership and management of the Rancho Bernardo Branch, ensuring operational excellence and service consistency
Recruit, train, coach, and develop branch staff to build a high-performing, member-focused team
Drive branch growth through consumer and small business relationship development
Execute business development strategies through community outreach, networking, outside sales efforts, and events
Oversee lending, deposit, and cash management activities, ensuring accuracy, efficiency, and compliance
Monitor branch performance metrics, establish goals, and implement strategies to achieve financial and service objectives
Ensure compliance with all MyPoint Credit Union policies, procedures, and regulatory requirements
Address and resolve escalated member concerns professionally and promptly
Serve as a visible ambassador of MyPoint Credit Union within the local community
Act as Saturday Branch Manager, as required