Branch Manager I

Advia Credit Union•Southgate, MI

11d•$70,146 - $84,176•Onsite

About The Position

The most essential function of this position is to assist the credit union members in experiencing the advantage. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core. Branch Managers are responsible for leading the operational efforts of the branch. Ensures established policies and procedures are followed. Oversees prompt and professional execution of a full range of services to members and prospective members through training, development and supervision of branch team members.

Requirements

Three years to five years of similar or related experience, including preparatory experience.
A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
Must be capable of climbing / descending stairs in emergency situation.
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be capable of regular, reliable and timely attendance.

Nice To Haves

Proficiency in Spanish language is specifically needed.
Bilingual premium is offered for this role.

Responsibilities

Displays proficiency in all Advia products and services and able to coach and manage efforts of the team to match products and services to a member's needs through referral activity. Delivers coaching and exhibits behaviors that grow the deposits and loan productions of the branch.
Ensures proper operational functionality of the branch including maintaining adequate team coverage to meet the service level needs of the membership, resolving member's requests, questions, and escalations in a timely manner, and providing coverage to help members with loan and account opening as needed. Delivers quality adherence to all operational policies, procedures, and organizational guidelines.
Represents and promotes Advia in our communities through a variety of educational, volunteer, and brand-building opportunities, which may include afterhours and/or weekends.
Manages team to maximize productivity, efficiency, and the potential of the human assets of Advia, including monitoring performance, coaching, mentoring, training, assuring compliance with regulatory requirements and organizational mission, values, service standards, policies, and work guidelines. Appraise performance and provide recommendations for promotion, disciplinary action, and termination, as appropriate.
Aids in regional community outreach and/or organizing volunteer events which may include afterhours and/or weekends.
Achieves performance expectations at or above assigned branch production goals, including loan growth, new account acquisition, and overall relationship impact objectives.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines.