Branch Manager I

NuMark Credit Union•Plainfield, IL

5d•$60,000 - $75,000•Onsite

About The Position

As a Branch Manager I, you will lead a team of frontline personnel to provide top-notch customer (member) service, ensure that all branch operations are running smoothly, and exceed product and service sales goals to become a trusted partner in making dreams a reality. The schedule for this position is Monday-Saturday, with availability required for Saturdays. Employees are required to work Monday-Saturday with one day off during the week. The Credit Union is always closed on Sundays.

Requirements

A minimum of three years of financial institution operations and sales experience is required.
Prior management experience preferred.
Ability to get ideas accepted and to guide a group or individual to accomplish the task.
Ability to modify leadership style and management approach to reach a goal and possess strong positive interpersonal and leadership skills.
Desire for continual professional development.
Effective communication skills.
High school diploma.
Willingness and ability to substitute at other local branches if necessary.

Responsibilities

Responsible for all operational aspects of the branch, under the direction of the Regional Branch Manager and Assistant Vice President of Member Experience.
Coordinates the priorities of staffing, service quality, and product delivery in the member service and financial service areas.
Coaches and develops direct reports to exceed organizational and individual goals.
Effectively delegates tasks and responsibilities among team members.
Continually assesses team members' strengths and development needs to administer individualized coaching sessions aimed at professional growth.
Empowers direct reports to take accountability for their actions and performance. Provides instruction and feedback on performance quarterly, annually, and as necessary.
Builds and continually contributes to a positive team environment by celebrating achievements, resolving conflicts with empathy, and providing honest and constructive criticism.