Branch Manager - Home Care (Field-Based)

Senior Solutions Home Care • Cookeville, TN

10d • Remote

About The Position

If you're someone who likes being out in the field, solving problems, building relationships, and leading peoples, this role was built for you! At Senior Solutions Home Care, our Branch Managers don't sit behind desks - they're the face of care in the community. You'll lead caregivers, support clients and families, and drive real growth in the Cookeville regional territory. If you have experience in home care, healthcare, or community-based services and want a role with independence, leadership, and purpose, this is a strong next step.

Requirements

• 1+ years of experience in home care, healthcare operations, assisted living, or community-based services
• Experience supervising, coaching, or conducting quality visits with staff
• Experience handling client or family concerns
• Strong communication and documentation skills
• Professional presence in client homes and healthcare settings
• Ability to work independently and manage multiple priorities
• Valid driver’s license and reliable transportation
• Ability to travel locally (up to 50 miles)
• Ability to pass background and drug screening

Nice To Haves

• Experience in non-medical home care
• Experience with care management systems
• Community outreach or referral relationship experience

Responsibilities

• Conduct in-home visits, client assessments, and quality check-ins
• Build strong, trusted relationships with clients and families
• Step in to resolve issues and ensure top-level care
• Coach, guide, and hold caregivers accountable
• Have real conversations that drive performance and growth
• Support training and advancement opportunities
• Build relationships with referral partners and local organizations
• Represent us at community events and networking opportunities
• Help bring in new clients and expand services
• Track performance, quality, and growth metrics
• Ensure compliance and high standards are met
• Identify problems and take action to fix them

Benefits

• PTO
• Paid Holidays
• 401(k) retirement plan
• Medical, dental, and vision benefits
• Company vehicle and gas card

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees