Branch Manager, Commercial Insurance

BrokerLink • Markham, ON

7d • CA$94,200 - CA$115,200 • Hybrid

About The Position

BrokerLink is seeking a Branch Manager, Commercial Insurance to join their growing team. The ideal candidate will have sales experience, a proven track record of success, and the ability to motivate and develop a team. This role emphasizes collaboration and a people-centric approach to insurance. The Branch Manager will be responsible for the day-to-day management of the team, overseeing Personal Insurance operations to achieve growth and profitability targets, and ensuring the quality of services and sales meet expected standards. They will also be accountable for staffing, leadership, general administration, and providing ongoing coaching and development to direct reports. Support for marketing and sales initiatives is also part of the role. BrokerLink is an equal opportunity employer committed to diversity and inclusion, offering flexible work arrangements and comprehensive benefits.

Requirements

• Post-secondary education
• 5-8 years or more insurance industry experience, with extensive personal lines experience
• Minimum 3 years management experience
• Knowledge of Brokerage Management services and tools (TAM, SAVERS).
• Strong customer focus; understand the needs of the customer (internal and external); possess strong communication and people skills.
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Must be eligible to work in Canada from the anticipated start date and throughout their employment.

Nice To Haves

• CIP, CRM or CAIB designation preferred

Responsibilities

• Responsible for all day-to-day team management.
• Manage the Personal Insurance operations in the branch to achieve growth and profitability targets.
• Implement and monitor Personal Insurance objectives with respect to commission revenue, policy count, accounts receivable and quality of the books of business and expenses.
• Communicate, implement, and monitor strategies to ensure goals and objectives are attained.
• Work with other Personal Insurance Manager’s and Team Leads (PIM/TL) to ensure the quality of services and sales meets expected standards.
• Collaboratively analyze and resolve quality and customer service and sales problems with PIM’s to deliver on our Customer Value Proposition.
• Accountable for overall staffing and leadership of the team - motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
• Develop succession planning for all key positions.
• Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
• Provide ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.
• Support the marketing and/or advertising initiatives and sales trade shows for the branch.

Benefits

• Flexible work arrangements
• Multiple benefits offered to support physical and mental wellbeing
• Wellness account
• Share plan & other savings
• Incentive plan
• Annual bonus
• Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.
• Group RRSP, with company matching DPSP offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree