Branch Manager - CAT Compact

HOLT Group•Waco, TX

9d•Onsite

About The Position

The Branch Manager directs all activities of a single store location with responsibility for profit and loss. In coordination with General Manager, establishes sales and profitability goals, manages proper fleet levels, responsible for the effective leadership of branch employees and drives a safety-first culture. Plans and establishes systems to control expenses at the branch location for Cat Compact. Ensures high operational excellence standards, through equipment availability and reliability to customers. The incumbent in this position is expected to model the following practices daily: Demonstrate alignment with the company's mission and core business values; Collaborate with key internal/external resources; Participate in ongoing self-development.

Requirements

High school diploma or equivalent required
Five or more years of experience in business management and/or operational management with increasingly progressive job scope and responsibilities
Three to five years of retail or store management experience
Proficiency in MS Office, with an emphasis in Excel and Outlook, and the use of computer applications
Strong technical aptitude and understanding of construction equipment and rental industry
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Exceptional attention to detail
Coaching/mentoring experience with branch personnel
Excellent oral and written communication skills
First-class presentation skills before both small and large groups
Exceptional organizational, time management, and multi-tasking skills
Ability to work with all levels of personnel within the organization and customer operations
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Ability to understand the implications of new information for both current and future problem-solving and decision-making
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
Ability to listen to and understand information and ideas presented through spoken words and sentences
Valid driver’s license

Nice To Haves

Bachelor’s degree in Business Management, Administration, or Construction Management preferred

Responsibilities

Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Manages branch operations and personnel
Assists with equipment demonstrations and technical support
Drives Sales and Marketing initiatives, market share, and customer retention
Establishes high safety standards for audits, training, and compliance with State, Federal, OSHA, and DOT regulations, drug and alcohol testing, and the safe equipment maintenance program within the branch
Recruits, trains, develops, and retains qualified employees; Communicates job expectations and fosters a climate conducive to optimizing performance and outcomes
Supports the Sales Manager and Outside Sales Representatives by providing a thorough understanding of market conditions including current customers, potential customers, and competitors for assigned territory
Responsible for the product quality of the branch to include, equipment, on time deliveries, service response, showroom, etc.
Plans, directs, and coordinates all rental equipment operations within the branch supervised
Fosters a customer-focused approach to operations, sales, and service
Reviews product offering and works with support departments to optimize profitable market share growth and financial performance
Ensures accurate financial reporting and budget preparation
Driven and results oriented; business development and KPIs to meet corporate targets
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned