Branch Manager 3 - Northpointe Safeway - Spokane, WA

U.S. Bank • Spokane, WA

4d • $80,280 - $98,120 • Onsite

About The Position

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage the branch to ensure that goals are met and the branch is in compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for effectively communicating and applying critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.

Requirements

• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record.
• Actively ensure compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
• Adaptive Coaching (Proficient)
• Conflict Resolution (Advanced)
• Accountability (Advanced)
• Influence (Proficient)
• Critical Thinking (Proficient)
• Priority Setting (Advanced)
• Relationship Management (Advanced)
• Business Insight (Proficient)

Responsibilities

• Lead and manage the branch to ensure goals are met and the branch is in compliance with all banking laws and regulations.
• Regularly coach, develop, mentor and train team members.
• Exercise discretion with independent judgement in performing necessary duties.
• Effectively communicate and apply critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services.
• Help individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services.
• Act as leader for customer experience.
• Provide motivation and direction for the team.
• Expand customer base.
• Promote and participate in the local market/community to identify needs and promote U.S. Bank products and services.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed