Branch Loan Underwriter - Calera

AmFirst Career•Calera, AL

About The Position

Assists members and potential members with financial needs, opens new accounts, processes account transactions and loan requests, resolves problems, and provides information about products and services. The role handles general to intermediate financial transactions and loan inquiries, including business accounts and loans, consumer lending, real estate, credit cards, and specialty accounts. It underwrites consumer loans and originates and closes real estate loans. The position also promotes credit union products and services, supports members with account and loan needs, maintains accurate records, conducts audits, and serves as a liaison between members and other departments.

Requirements

One to three years of similar or related experience.
High school education or GED.
Ability to maintain life insurance and NMLS registration.
Ability to use electronic systems to obtain and enter information.
Strong public contact and communication skills.
Good judgment to resolve member issues and offer appropriate services.
Current knowledge of policies and procedures related to branch services and products.
Skill in handling new accounts, share certificates, and IRA accounts.
Ability to move around the branch and sit and stand for extended periods; light lifting is required.

Responsibilities

Assist members and non-members with financial transactions and loan inquiries, including business accounts and loans, consumer lending, real estate, credit cards, and specialty accounts.
Resolve problems within assigned authority and refer issues beyond that authority to a supervisor with recommendations.
Underwrite consumer loans and originate and close real estate loans.
Post transactions and loan requests accurately and promptly, and maintain records according to credit union policies and guidelines.
Promote, explain, and cross-sell credit union products and services, including gap and warranty coverage, credit, and life disability coverage.
Anticipate members’ needs and advise them appropriately.
Represent the credit union during business partner visits, enrollments, and civic functions to develop additional business, as needed.
Conduct timely audits of system information and member documents.
Act as a liaison between members and various departments.
Provide notary services to members.
Open accounts, certificates, loans, and other credit union products or services accurately, ensuring related forms and documents are completed and filed or scanned promptly.
Actively cross-sell products and services to meet or exceed established sales goals and help meet branch goals.
Ensure compliance with applicable credit union policies and procedures.
Represent the credit union professionally and courteously, and provide informed, prompt, and accurate service and support to members and employees.
Maintain a satisfactory loan portfolio.
Perform other job-related duties as assigned.